Shipping | Return
Shipping
Stardard USPS: 3-6 business days.
Priority USPS: 2-3 business days
International (CANADA, UK, AUS only ): 7-14days
Most "Handmade" order will take about at least 4-8 business days before shipment. ( turnaround time may different on certain items, please see detail page )
-------------------------------------
Returns
Hope this never happens ! but just in case it does,
Here is our simple return policy:
-Made to Order items are FINAL
(CUSTOM ORDER can not be returned or refund)
But
-Please contact us within 3 days of delivery and we will do everything we can to fix the problem.
We will gladly exchange an UNWORN, WASHED, Or ALTERED etc within 10 days of purchase receipt date.
In order to be eligible for an exchange or store credit,
you MUST FIRST SEND Email us at lovegirlsdress@gmail.com and customer pays return shipping.
Please include the copy of invoice with the returned merchandise.
Original shipping & handling fee is not refundable, Refund takes about 3-5 business days once received.
Returns will not be accepted on items after one month.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance because there is no guarantee that we will receive your returned item.
Send all returns to:
Lovegirlsdress Returns
<Please contact us first at lovegirlsdress@gmail.com >
----------------------------------------
No returns on final sale items.
Refused Packages
Orders that are refused will be charged the original shipping plus return shipping to us. Orders shipped via USPS are subject to the 'Terms and Conditions of Service' as detailed on USPS.com.
Hope this never happens and if you have further questions,
Please contact us ASAP : lovegirlsdress@gmail.com